Insurance · Customer Experience · BPO
Grit is our edge.
Excellence is our standard.
For over 20 years, Integricall has protected what matters and built customer experiences that move brands forward. We get things done — with inteGRITy.
Trusted by individuals, businesses, and global partners who expect more than the standard.
20+
Years experience
98%
Client retention
24/7
Customer support
2
Specialist divisions
WE GET THINGS DONE - WITH INTEGRITY!
Two pillars. One relentless standard.
Established in 2003, Integricall is a South African-owned brokerage and customer experience partner built on service excellence, integrity, and customer advocacy — the qualities that turn suppliers into partners.
We operate across two complementary pillars — Insurance and Customer Experience & BPO — championing people, protecting relationships, and creating outcomes that hold up under pressure.
Grit is our edge · Excellence is our standard
We get things done — with inteGRITy.
Authorised Financial Services Provider (FSP 33936). South African-owned, two decades in the market, and expanding globally through export-ready Customer Experience and BPO — because putting people first is our edge.
WHO WE ARE
Two decades of trust,
built on relationships.
Integricall is an authorised Financial Services Provider (FSP 33936) and a 100% black-owned, leading insurance brokerage, specialising in short-term insurance. Our roots were planted in 2003 and we take pride in a long-standing track record of delivering client and insurer satisfaction.
The company was founded by Klaus Klassen, a certified Business and Life Coach who also holds a diploma in Short Term Insurance and a Bachelor's Degree in Ministry. As part of our social responsibility we have partnered with Look Forward Creativity Centre, an NPO that cares for abandoned children.
Our well-trained Financial Advisors are dedicated to excellent service, providing individualised cover at market-related rates. We're equipped to offer advice and cover for all your corporate, commercial and domestic needs — no matter the size of your business — leaving you free to focus on what you do best.
“I highly recommend Integricall to anyone looking for vehicle and business insurance, they care for their clients and go the extra mile”
— George Zackey
Featured Blogs
We all love a good story - go ahead and give one of our helpful and informative blog posts a read.

